At ANTI TAR, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, you may return eligible items within 60 days of receiving your order. Please read our return policy carefully to ensure a smooth and seamless return process.
Return Eligibility
To be eligible for a return, items must meet the following criteria:
- The item must be returned within 60 days of receiving your order.
- The item must be in its original, unused condition, with all original packaging and tags attached.
Please note that certain items may be exempt from our return policy. If you are unsure about the eligibility of an item, please contact our customer support team for assistance.
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team within 60 days of receiving your order to request a return authorization.
- Once your return is authorized, you will receive instructions on how to return your item(s) and the address to which they should be sent.
- Pack the item(s) securely in the original packaging, along with any documentation, accessories, or components that were included with the product.
- Ship the item(s) to the specified address using a trackable shipping method. Customers are responsible for covering the cost of return shipping. Please retain your shipping receipt and tracking number for your records.
Refunds
Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund within 7 days after we receive the return item(s). If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that shipping costs are non-refundable.
Order Cancellations
Order cancellations must be made within 24 hours of placing your order. If your order has not yet been processed and shipped, we can cancel your order and issue a refund. If your order has already been processed or shipped, we cannot guarantee a cancellation, and you will need to follow the return process outlined above.
If you have any questions or concerns about our return policy or need assistance with a return, please do not hesitate to contact our customer support team. We are here to help!