We think you’ll be impressed with our cigarette filters. If you aren’t, we’ll happily accept your return, provide a replacement, or exchange the item.
You have 60 calendar days to return our products from the day you receive it. To be eligible for return, your item must be unopened/unused and in the same condition that you received it.
Once we receive your returned item, we will inspect it and notify you. If your return is approved, we will initiate a refund to your original payment method. Please allow 5-7 working days for the payment to reach you.
SHIPPING YOUR RETURN
You will be responsible for paying your own shipping cost for returning the item. Shipping costs are non-refundable.
Cancellation requests must be made within 24 hours of placing your order. Note that if we have not processed and shipped your item we cannot cancel your order. For more information please refer to the return & refund policy above.
GET IN TOUCH
For further assistance, please contact our customer service at firstname.lastname@example.org